If you wish to return an item because you have changed your mind about your purchase, Mighty Utan will offer you an exchange or credit note provided that:
If these requirements are not satisfied Mighty Utan reserves the right not to offer an exchange, refund or credit note for change of mind returns.
If we have shipped the wrong goods for an online order simply contact us, return the goods and we will exchange it for the correct item. You can do this by following our claims process by clicking here.
If the goods are faulty we will meet our obligations in accordance with your rights as a customer under the Consumer Guarantees Act and the Fair Trading Act.
Mighty Utan will accept product returns and provide you with an exchange, credit note, refund or repair where:
For online orders with faulty items simply follow our claims process by clicking here, send the item back and we will provide a exchange or full refund. We will refund to your original method of payment.
It takes up to 14 working days for any refunds or web returns to be processed.